How to Cancel Order on Nykaa: Falguni Nayar launched Nykaa, an Indian e-commerce business, in 2012. Its corporate headquarters are in Mumbai. On websites, through mobile apps, and in more than 100 physical stores, it sells goods related to beauty, wellness, and fashion. It was the country’s first unicorn startup to have a female CEO in 2020.
Products made in both India and other countries are sold on Nykaa. After switching from an online-only business model to an omnichannel one in 2015, the company started selling goods besides cosmetics. By 2020, it will be selling 200,000 products across 2,000 brands on its platforms.
The esteemed annual TIME100 Most Influential Companies List 2022 lists NYKAA among its notable inclusions. Nykaa has grown into one of India’s top cosmetics and lifestyle businesses ten years after being launched by businesswoman Falguni Nayar with the intention of empowering Indian women. The eCommerce company Nykaa uses an inventory-based strategy for its direct-to-consumer products. The company makes purchases from a number of various product categories. These are delivered straight from the makers. They are kept in its Bangalore, Mumbai, and Delhi-based warehouses. Also, with Nykaa coupons & Nykaa fashion coupon codes, you can get all Nykaa products at huge discounts.
Table Of Content
1. How to cancel Nykaa orders online?
How to Cancel Order on Nykaa?
Time needed: 10 minutes
Following are the 4 steps of How to Cancel your order in the Nykaa App before shipment:
- Log in to your account on Nykaa
Go to the App or Website and Log in through the Register Mobile N.O - Select My Account
Down Below in the Right Corner, You can See the Account Option - Select My orders
After Clicking On Account you will see My Orders ” Click On” - Select the order you wish to cancel
Cancel it and provide the reason
If for some reason the above steps do not work out then you can follow the below-mentioned procedure.
You can contact Nykaa’s customer service team by email at support@nykaa.com or by phone at 1800-267-4444 from Monday through Saturday from 8 AM to 10 PM and Sunday from 10 AM to 7 PM if the order or the item(s) you want to cancel have not yet been sent for Nykaa order cancel.
When this occurs, Nykaa will properly process your cancellation request and cancel the order. You will then receive a refund of your money within 24-48 business hours.
2. How to cancel the Nykaa order after shipped?
It has no purpose to contact Nykaa support if an order you placed there has already been dispatched and you want to cancel it; Nykaa will never cancel orders once they have been shipped. If you simply don’t want the order, though, you do not have to carry it with you. Following are the steps to be followed if you wish to cancel your order after it has been shipped:
- Please do not accept delivery of an order if you want to cancel one that has been ordered but not yet delivered.
- When the product(s) are returned and the packaging and condition are confirmed, Nykaa’s delivery person will reimburse your money within 3–4 business days.
- The “My Order” section allows you to view the status of the order or the item(s).
3. How long will it take to complete the customer’s reimbursement for the canceled orders?
Upon receiving a cancellation request before shipment, Nykaa processes the refund within 24 to 48 hours of business hours.
Once the goods have been received and checked out at our warehouse, Nykaa will handle the reimbursement in the event that a shipment is returned or canceled after it has already been issued.
- Within 24 to 48 hours of Nykaa receiving the returned goods, the reimbursement for purchases made with credit/debit cards or net banking will be handled to the same account. The amount may appear in your account after an additional 2-3 business days.
- When paying with cash on delivery, Nykaa will start a bank transfer to match your shared billing information with the refund amount. After Nykaa receives the returned goods and your bank information through email, the transaction will be finished in between 24 and 48 business hours. For the amount to appear in your account, it will take an additional 2–3 business days.
- Nykaa also offers the hassle-free choice of a refund with Nykaa discounts, which may be applied on subsequent purchases.
4. Shipping charges if the order is canceled
In the event that the entire order is canceled, shipping costs will be reimbursed. However, shipping costs will not be reimbursed in the event of a partial order cancellation.
What if a consumer placed a purchase using a coupon code, gift card, or reward point and then had to cancel it?
- Coupon codes are meant for a single use only and must be redeemed in the same transaction, even if you decide to cancel the order.
- In the event that your order is canceled, any reward points you used to place it will be reimbursed back to your account.
- In the event of a cancellation, the amount of your gift card that was used would be refunded to you.
Conclusion
With the advent of Internet shopping, it is simpler than ever to choose the items you want to purchase and have them delivered right to your door. As the e-commerce industry is expanding, each customer should be aware of all the return and cancellation policies of the company from which they are purchasing in order to be prepared to cancel an order for any reason.
One of India’s most well-known brands, Nykaa, has numerous outlets throughout the country as well as an online store where customers can conveniently purchase the goods they want. When a consumer must cancel an order, there may be a variety of factors at play. The purpose of this article is to inform the customer of all the steps involved in canceling a Nykaa order, including their return policy, both before and after shipment.
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